Productinformation Dimplex Fireplaces
As a professional relation of Dimplex, you need to rely on straightforward service and clear information. The dedicated service area for Dimplex fireplace specialists therefore provides all the necessary practical and easily accessible information on our prod
Downloads
Select a category to access all available downloads by model.
Distribution Agreement
As a recognized Dimplex dealer, you have signed a distribution agreement with us that outlines the guidelines for selling our products. This agreement includes three annexes that cover brand guidelines for website/webshop use, manual/guidelines for social media, and guidelines for the application of Optimyst technology. You can easily download this document without requiring any login credentials by clicking the link provided below.
Should you have any queries regarding this agreement, please do not hesitate to contact our sales department or your local representative for assistance.
Annexes
Below you will find the most current version of the marketing annexes from the distribution agreement.
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PDFannex_marketing_distribution-agreement_dimplexDownload
Insezo
Service Portal
The Service Portal is designed to enhance the speed and efficiency of problem-solving for Faber fireplaces and is exclusively available to our dealers. To access this portal, you will require a login credential. In the event that you have not yet received your login or have misplaced your access data, please reach out to us using the button located at the bottom of the page. Our team will be happy to assist you.
Base
Brand Identity
This platform offers a convenient arrangement of all available and downloadable materials based on their respective products. High-resolution photo and video materials are also readily accessible here. Additionally, comprehensive documentation, including consumer and dealer brochures, specifications sheets, manuals, and others, can be found here without requiring any login credentials.
In the event that you are unable to locate what you need, kindly click on the button at the bottom of the page to get in touch with us.
Brand Guidelines
In the document below you will find all guidelines regarding the application of our brand in communications.
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PDFDimplex Brand GuidelinesDownload
Contact
Do you have any questions, comments, or requests that you'd like to share with us?
We would be pleased to hear from you and offer you any assistance we can.